Terms & Conditions

Definities

Applicability

The offer

The agreement

Right of withdrawal When delivering products

Costs in case of withdrawal

Exclusion of right of withdrawal

The price

Conformity and Warranty

Delivery and execution

Duration transactions: duration, cancellation and renewal Termination

Payment

Complaints

Additional or deviating provisions

Redeem discount codes

Redeem gift certificates

Conditions Afterpay

Identity of the entrepreneur

 

 

Definities

  1. Cooling-off period: the period within which the consumer can make use of his right of withdrawal.
  2. Consumer: the natural person who does not act in the exercise of profession or business and enters into a distance contract with the entrepreneur;
  3. Day: calendar day.
  4. Transaction duration: a distance contract with regard to a series of products and / or services, of which the supply and / or purchase obligation is spread over time.
  5. Durable data carrier: any means that enables the consumer or entrepreneur to store information that is addressed to him personally in a way that makes future consultation and unaltered reproduction of the stored information possible.
  6. Right of withdrawal: the possibility for the consumer to withdraw from the distance contract within the cooling-off period.
  7. Entrepreneur: the natural or legal person who is a member of the Dutch Thuiswinkel Organization and offers products and / or services to consumers at a distance.
  8. Distance contract: an agreement whereby, within the framework of a system organized by the entrepreneur for distance selling of products and / or services, up to and including the conclusion of the agreement only one or more techniques for distance communication are used.
  9. Techniek voor communicatie op afstand: middel dat kan worden gebruikt voor het sluiten van een overeenkomst, zonder dat consument en ondernemer gelijktijdig in dezelfde ruimte zijn samengekomen.

 

Applicability

  1. These general terms and conditions apply to every offer made by the entrepreneur and to every distance contract that is realized between the entrepreneur and the consumer.
  2. Before the distance contract is concluded, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, before the distance contract is concluded, it will be indicated that the general terms and conditions can be viewed by the entrepreneur and they will be sent free of charge as soon as possible at the request of the consumer.
  3. If the distance contract is concluded electronically, by way of derogation from the previous paragraph and before the distance contract is concluded, the text of these general terms and conditions can be made available electronically to the consumer in such a way that the consumer can a simple way can be stored on a durable data carrier. If this is not reasonably possible, before the distance contract is concluded, it will be indicated where the general conditions can be observed electronically and that they will be sent free of charge at the request of the consumer by electronic means or otherwise.
  4. In the event that specific product or service conditions apply in addition to these general terms and conditions, the second and third paragraphs shall apply mutatis mutandis and the consumer may in the event of conflicting general terms and conditions always invoke the applicable provision that is most favorable to him. is.

 

The agreement

  1. The agreement is, subject to the provisions of paragraph 4, concluded at the moment of acceptance by the consumer of the offer and the fulfillment of the corresponding conditions.
  2. If the consumer has accepted the offer electronically, the entrepreneur will immediately confirm electronically the receipt of the acceptance of the offer. As long as the receipt of this acceptance is not confirmed by the entrepreneur, the consumer can terminate the agreement.
  3. If the agreement is created electronically, the entrepreneur will take appropriate technical and organizational measures to secure the electronic transfer of data and he will ensure a secure web environment. If the consumer can pay electronically, the entrepreneur will observe appropriate security measures.
  4. The entrepreneur can - within legal frameworks - inform whether the consumer can meet his payment obligations, as well as all those facts and factors that are important for a responsible conclusion of the distance contract. If the entrepreneur on the basis of this investigation has good reasons not to enter into the agreement, he is entitled to refuse an order or request motivated or to attach special conditions to the execution.
  5. With the product or service the entrepreneur will send the following information in writing or in such a way that it can be stored by the consumer in an accessible manner on a durable medium:
  6. the visiting address of the branch of the entrepreneur where the consumer can go with complaints
  7. the information about guarantees and existing service after purchase If no warranty is stated, the guarantee is at least 3 months.
  8. the information included in article 4 paragraph 3 of these conditions, unless the entrepreneur has already provided this information to the consumer before the execution of the agreement;
  9. the requirements for terminating the agreement if the agreement has a duration of more than one year or is of indefinite duration;;
  10. In the case of an extended transaction, the provision in the previous paragraph only applies to the first delivery.

 

Right of withdrawal When delivering products:

  1. When purchasing products, the consumer has the option to terminate the contract without giving any reason within 14 days. This cooling-off period commences on the day following receipt of the product by the consumer or a representative appointed in advance by the consumer and made known to the entrepreneur.
  2. The consumer may use the Right of Withdrawal if all products can be returned unopened and unused. If this is not the case, the consumer will not get back the paid costs. The product must be returned to the company in its original condition and packaging.
  3. Glamournagel products asks the consumer to first contact the entrepreneur via e-mail to confirm the return. Contact. Consequences of the withdrawal of products:
  4. If you are a business customer, you can specify your company / practice name / VAT number when creating your account. Your account then automatically becomes a business account. However, it also means that you waive the standard consumer rights (including the right of withdrawal).

Consequences of the withdrawal of products:

  • If you revoke the agreement, you will receive all payments you have made up to that moment, including delivery costs (with the exception of any additional costs resulting from your choice for a different method of delivery than the cheapest standard delivery that we offer). in any case not later than 14 days after we have been informed of your decision to withdraw from the contract, from us back. We will pay you back with the same payment method with which you made the original transaction, unless you have explicitly agreed otherwise; in any case, you will not be charged for such reimbursement.
  • You can also enter the model withdrawal form or any other clearly formulated declaration electronically on the website. If you make use of this option, we will immediately send you an acknowledgment of receipt of your cancellation on a durable medium (for example by e-mail).
  • We may wait with refund until we have received the goods back, or you have shown that you have returned the goods, whichever comes first.
  • You must return or hand over the goods to Glamournagelproducten, Parijsboulevard 255, 6135 LJ Sittard, the Netherlands without delay, but in any case no later than 7 days after the day on which you notify us of the decision to cancel the agreement. You are on time if you return the goods before the 7-day period has expired.
  • You are only liable for the depreciation of goods resulting from the use of the goods, which goes beyond what is necessary to determine the nature, characteristics and functioning of the goods.

 

Costs in case of withdrawal

  1. If the consumer exercises his right of withdrawal, the direct costs of returning the goods are at your expense.
  2. If the consumer has paid an amount, the entrepreneur will refund this amount as soon as possible but no later than 14 days after the return or cancellation.

 

Exclusion of right of withdrawal

  1. The entrepreneur can exclude the right of withdrawal of the consumer insofar as provided in paragraph 2 and 3. The exclusion of the right of withdrawal only applies if the entrepreneur has clearly stated this in the offer, at least in time for the conclusion of the agreement.

 With the exception of the right of withdrawal, a consumer purchase that relates to the delivery of:

  • products manufactured according to the consumer's specifications, which are not prefabricated and which are manufactured on the basis of an individual choice or decision of the consumer, or which are clearly intended for a specific person;
  • products that spoil quickly or have a limited shelf life;
  • products that are unsuitable for return for reasons of health protection or hygiene and of which the seal has been broken after delivery;
  • The entrepreneur can exclude the right of withdrawal of the consumer insofar as provided in paragraph 2 and 3. The exclusion of the right of withdrawal only applies if the entrepreneur has clearly stated this in the offer, at least in time for the conclusion of the agreement.
  • products which, after delivery, are irrevocably mixed with other goods by nature;
  • audio and video recordings and computer software whose seal has been broken after delivery;
  • newspapers, magazines or magazines, with the exception of an agreement for the regular delivery of such publications (a subscription);

 

The price

  1. During the period mentioned in the offer, the prices of the offered products and / or services will not be increased, except for price changes due to changes in VAT rates.
  2. Contrary to the previous paragraph, the entrepreneur can offer products or services whose prices are subject to fluctuations in the financial market and where the entrepreneur has no influence, with variable prices. This link to fluctuations and the fact that any mentioned prices are target prices are stated in the offer.
  3. Price increases within 3 months after the conclusion of the contract are only permitted if they are the result of statutory regulations or provisions.
  4. Price increases from 3 months after the conclusion of the contract are only allowed if the entrepreneur has stipulated this and:
  5. These are the result of legal regulations or provisions;
  6. The consumer has the authority to terminate the agreement with effect from the day on which the price increase takes effect.
  7. The prices stated in the offer of products or services are exclusive of VAT unless indicated otherwise.

 

Conformity and Warranty

  1. The entrepreneur warrants that the products and / or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of soundness and / or usability and the legal provisions existing on the date of the conclusion of the agreement. / or government regulations. If agreed, the entrepreneur also guarantees that the product is suitable for other than normal use.
  2. A guarantee provided by the entrepreneur, manufacturer or importer does not affect the legal rights and claims that the consumer can assert against the entrepreneur under the contract.

 

Delivery and execution

  1. The trader will take the greatest possible care when receiving and implementing orders for products and when assessing applications for the provision of services.
  2. The place of delivery is the address that the consumer has made known to the company.
  3. With due observance of what is stated in article 4 of these general terms and conditions, the company will execute accepted orders expeditiously but at the latest within 30 days unless a longer delivery period has been agreed. If the delivery is delayed, or if an order can not or only partially be executed, the consumer will receive notification no later than 30 days after he has placed the order. In that case, the consumer has the right to terminate the contract without any costs.
  4. In case of dissolution in accordance with the previous paragraph, the entrepreneur will refund the amount that the consumer has paid as soon as possible but no later than 31 days after termination.
  5. If delivery of an ordered product proves to be impossible, the entrepreneur will endeavor to make a replacement article available. At the latest at the time of delivery, it will be stated in a clear and comprehensible manner that a replacement item will be delivered. For replacement items right of withdrawal can not be excluded.
  6. The risk of damage and / or loss of products rests with the entrepreneur until the moment of delivery to the consumer or a pre-designated and the entrepreneur announced representative, unless expressly agreed otherwise.

 

Duration transactions: duration, cancellation and renewal Termination

  1. The consumer can terminate an agreement that has been concluded for an indefinite period and which extends to the regular delivery of services, with due observance of the agreed cancellation rules and a notice period of up to one month.
  2. The consumer can terminate an agreement that has been concluded for a definite period and that extends to the regular delivery of services, at any time by the end of the stipulated term, with due observance of the agreed cancellation rules and a notice period of no more than one month.
  3. Consumers can the agreements mentioned in the previous paragraphs:
  4. Cancel at any time and not be limited to termination at a specific time or in a given period;
  5. At least cancel in the same way as they have entered into by him;
  6. Always cancel with the same notice period as the entrepreneur has stipulated for himself.
  7. A contract that has been entered into for a definite period and that extends to the regular delivery of services may not be tacitly extended or renewed for a fixed term.
  8. A contract that has been entered into for a definite period and that extends to the regular delivery of services may not be tacitly extended or renewed for a fixed term.
  9. A contract entered into for a definite period and which extends to the regular delivery of services may only be tacitly renewed for an indefinite period if the consumer can cancel at any time with a notice period of no more than one month and a notice period of no more than three months in case the agreement extends to the regular, but less than once a month, delivery of daily, news and weekly newspapers and magazines.
  10. Agreements with limited duration to the regular delivery of daily, news and weekly newspapers and magazines (trial or introductory subscription) are not tacitly continued and end automatically after the trial or introductory period.
  11. If an agreement has a duration of more than one year, the consumer may terminate the agreement at any time with a notice period of no more than one month, unless the reasonableness and fairness oppose cancellation before the end of the agreed duration.

 

Payment

  1. Unless otherwise agreed, the amounts owed by the consumer must be paid within 14 days after the commencement of the cooling-off period as referred to in article 6 paragraph 1. In case of an agreement to provide a service, this period shall start after the consumer has received confirmation of the agreement.
  2. When selling products to consumers, a prepayment of more than 50% can never be stipulated in general terms and conditions. If payment in advance is stipulated, the consumer can not assert any rights regarding the execution of the order or service (s), before the stipulated advance payment has taken place.
  3. The consumer has the duty to report inaccuracies in provided or stated payment details to the entrepreneur without delay.
  4. In the event of default by the consumer, the entrepreneur has the right, subject to legal restrictions, to charge the reasonable costs made known to the consumer beforehand.

 

Complaints

  1. The entrepreneur has a well-publicized complaints procedure and handles the complaint in accordance with this complaints procedure.
  2. Complaints about the execution of the agreement must be submitted to the entrepreneur within a reasonable time, fully and clearly described, after the consumer has discovered the defects.
  3. Complaints submitted to the entrepreneur will be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeable longer processing time, the entrepreneur will respond within the period of 14 days with a notice of receipt and an indication when the consumer can expect a more detailed answer. Additional or deviating provisions

 

Additional or deviating provisions

  1. Additional provisions or deviating from these general terms and conditions may not be to the detriment of the consumer and must be recorded in writing or in such a way that they can be stored by the consumer in an accessible manner on a durable medium.

 

Redeem discount codes

  1. Discount codes (vouchers that you can not obtain through purchase, but which we issue in the context of advertising campaigns with a certain period of validity) are only valid in the indicated period and can only be exchanged once within the framework of an order. Certain items may be excluded from the discount code action.
  2. The goods value must at least match the amount of the discount code. For administrative reasons it is not possible to refund any remaining credit.
  3. Discount codes can only be redeemed before the order process is closed. Offsetting is not possible. The credit of a discount code is neither paid in cash nor interest paid.
  4. Multiple discount codes can not be combined with each other.
  5. The discount code is not reimbursed if goods are returned in whole or in part, if the discount code has been issued as part of an advertising campaign and no consideration has been given for this.
  6. If you have used a discount code with your purchase, we reserve the right to charge you the original price of the items you retain, if - on the basis of your cancellation - the total value of the order falls below the minimum value of the order value. the discount code decreases.

 

Redeem gift certificates

  1. Gift vouchers (vouchers, which you can obtain through purchase) can be redeemed for the purchase of items. However, they can not be used for the purchase of other gift vouchers.
  2. The credit of a gift voucher is not paid in cash, nor is it interest-bearing.
  3. Gift vouchers can only be redeemed at the checkout. Offsetting is not possible.
  4. A gift voucher is considered redeemed when it has been settled with an order.
  5. If the credit of a gift voucher is not sufficient for the order, the difference with the offered payment options can be settled.
  6. More than one gift voucher can be used for an order. Gift vouchers can be combined with a discount code per order.
  7. We do not accept any liability for loss, theft or illegibility of gift vouchers.
  8. The gift voucher is transferable.
  9. The multiplication, modification or manipulation of the gift vouchers is not permitted.

 

Conditions Afterpay

  1. Conditions Afertpay See Page Afterpay www.afterpay.nl

 

Identity of the entrepreneur

  • Glamor nail products
  • Parijsboulevard 255:
  • 6135 LJ Sittard:
  • The Nederland
  • E-Mail Contact
  • TLF: 31(0)462041501
  • Access: From Monday to Thursday from 9:00 am to 5:00 pm Friday from 9:00 am to 12:00 pm
  • Chamber of Commerce number: 50062255
  • VAT identification number: NL822529208B01
  • General Terms and Conditions for Glamournagel products

 

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